Privacy Policy.

Insight Hub Solutions Limited ("Insight Hub", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly and in accordance with applicable data protection requirements.

This Privacy Policy applies when you access or use our website, create an account, participate in an opportunity, submit a payment for verification, communicate with us, use our investment or business services, or otherwise interact with Insight Hub Solutions Limited.

Our activities may include services and opportunities across technology, property, logistics, automotive, agriculture and other business areas operated by Insight Hub Solutions Limited.

Depending on how you interact with us, we may collect information that you provide directly, information generated through your use of our services and information reasonably required to operate our business.

Account and identity information

• Name and other information used to identify your account.
• Email address and telephone number.
• Account credentials and authentication-related information.
• Profile photograph and other profile information you choose to provide.

Investment and transaction information

• Investment applications and opportunity selections.
• Amounts submitted or invested and transaction references.
• Payment evidence and payment-verification records.
• Investment codes, activation records and investment numbers.
• Investment status, applicable dates, maturity information and transaction history.
• Records relating to project or investment updates made available through your account.

Communications and technical information

• Messages, enquiries, support requests and other communications you send to us.
• Information reasonably generated when you access our website or online services, such as device, browser, log and security information.
• Records of emails and account notifications sent in connection with our services.

We ask that you provide accurate information and do not submit personal information belonging to another person unless you have appropriate authority to do so.

We use personal information where reasonably necessary to provide and administer our services, operate our platform, protect our users and conduct legitimate business activities.

• Create, maintain and secure investor and other user accounts.
• Authenticate users and manage access to protected areas of our platform.
• Process investment applications and participation requests.
• Receive, review and verify payment submissions.
• Issue and administer investment codes and investment records.
• Activate investments and provide investor cards and account records.
• Provide project, opportunity, payment and investment updates.
• Send transactional emails, security messages and dashboard notifications.
• Respond to enquiries, complaints and support requests.
• Detect, prevent and investigate suspected fraud, misuse or security incidents.
• Maintain financial, operational, compliance and business records.
• Improve the performance, reliability and usability of our services.
• Comply with applicable legal, regulatory, tax, accounting or lawful governmental requirements.

Where applicable, our processing of personal information may be based on one or more recognised grounds, including your consent, the performance of a contract or steps taken at your request before entering into a contract, compliance with legal obligations, and our legitimate business interests where those interests are not overridden by applicable privacy rights.

The appropriate basis depends on the information concerned and the reason it is being processed. Where we rely on consent and applicable law gives you the right to withdraw it, you may do so, although withdrawal does not affect processing lawfully carried out before withdrawal.

Where you participate in an opportunity or make a payment, we may process information required to identify the transaction, verify the payment and maintain an accurate record of your participation.

This may include payment references, amounts, uploaded payment evidence, verification status, investment codes and related investment records. We may retain transaction information for legitimate accounting, audit, dispute-resolution, fraud prevention and legal or regulatory purposes.

We do not sell your personal information. We may disclose information only where reasonably necessary for our operations, to provide a requested service, to protect legitimate interests or where disclosure is required or permitted by law.

Information may be shared with:

• Authorised personnel of Insight Hub Solutions Limited who require access for legitimate business purposes.
• Technology, hosting, database, cloud-storage, email, communications, payment or other service providers supporting our operations.
• Professional advisers such as lawyers, accountants, auditors or consultants where reasonably necessary.
• Banks, payment providers or financial institutions where necessary for a transaction or reconciliation.
• Regulators, courts, law-enforcement authorities or governmental bodies where disclosure is legally required or reasonably necessary to protect legal rights.
• A successor or relevant party in connection with a legitimate corporate restructuring, merger, acquisition or transfer of business assets, subject to appropriate safeguards.

Where appropriate, we expect third parties processing personal information on our behalf to handle it only for authorised purposes and with suitable safeguards.

Our digital services may rely on third-party infrastructure and technology providers for functions such as website hosting, databases, cloud media storage, email delivery, analytics, security and payment-related services.

These providers may process limited personal information as necessary to perform services for us. Their own processing may also be governed by their applicable privacy terms and legal obligations.

We use reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, alteration, disclosure, misuse or loss.

• Authentication and access controls for protected platform areas.
• Restricted administrative access to operational information.
• Security controls provided by our infrastructure and technology providers.
• Appropriate handling of account and transaction records.
• Monitoring and investigation of suspected misuse or security incidents where appropriate.

No website, database, transmission method or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and should contact us promptly if you believe your account or personal information has been compromised.

We retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational, contractual, accounting, audit, security, dispute-resolution and legal requirements.

Retention periods may therefore vary depending on the nature of the information. Certain transaction and investment records may need to be retained after an account becomes inactive or a particular investment has concluded.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.

Subject to applicable law and any lawful limitations or exemptions, you may have rights concerning the personal information we hold about you.

• Request information about how your personal information is processed.
• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where an applicable legal basis for deletion exists.
• Object to or request restriction of certain processing where applicable.
• Withdraw consent where processing is based on consent and withdrawal is legally available.
• Request portability of applicable personal information where the law provides such a right.
• Raise a concern or complaint regarding the handling of your personal information.

We may need to verify your identity before responding to certain privacy requests. Some requests may also be limited where we are legally required or otherwise lawfully entitled to retain or process the relevant information.

Our website and supporting technologies may use cookies or similar mechanisms where necessary to provide essential functionality, maintain sessions, improve security, understand website performance or support other legitimate operational purposes.

Your browser may allow you to manage or block cookies. Blocking cookies that are necessary for authentication or essential functionality may affect your ability to use certain parts of our website.

We may contact you using the information associated with your account in connection with your use of our services. This may include account verification, payment acknowledgements, payment-verification results, investment codes, activation confirmations, project updates, security notices, support communications and other important service messages.

Some communications are transactional or operational and may be necessary for the proper administration or security of your account and investments.

Where we send optional promotional communications, you may use an available opt-out method or contact us to request that such marketing communications stop, subject to applicable law.

Some technology or service providers supporting our operations may store or process information using infrastructure located outside Nigeria.

Where personal information is transferred or processed across borders, we will take reasonable steps to use appropriate safeguards where required by applicable data protection law.

Our investor services and investment opportunities are not intended to enable minors to independently enter into investment transactions where they lack the legal capacity to do so.

If you believe that a child has provided personal information to us inappropriately or without the authorisation required by applicable law, please contact us so that we can review the matter and take appropriate action.

Our website may contain links to third-party websites, platforms or services. Insight Hub Solutions Limited does not control the privacy practices of independent third parties.

We encourage you to review the privacy notices and terms of any external service before providing personal information through it.

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, technology, regulatory requirements or privacy practices.

When we make changes, the revised version may be published on this page with an updated effective or revision date. Where a change is material and additional notice is appropriate, we may also communicate it through our website, dashboard, email or another reasonable method.